Behind the Scenes at Cheval Three Quays - Part 2
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Cheval Three Quays is a magnificent place to be. I had the pleasure earlier this month to pay a visit and see how the infrastructure of this unique residence works. I got to see the stunning views, the inner workings and most importantly meet the team behind TripAdvisor’s #1 residence for Speciality Lodging. I spent the afternoon with Ina, House Manager at Cheval Three Quays. As a pivotal member of the founding team, Ina found her feet with Cheval Residences 8 years prior having previously House Managed Cheval Knightsbridge and Cheval Gloucester Park. Ina believes there is never a dull moment in her day to day role and that delivering exception 5 star service is paramount to ensure a growing repeat customer base. The guests do not only come back for the beautifully bespoke Cheval experience but the exceptional service Cheval is renowned for. Ina’s other duty is to keep the building running (so to speak), she is fundamental in relaying messages and ensuring information...