Behind the Scenes at Cheval Three Quays - Part 1

As I approach my one year anniversary at Cheval Residences, I really wanted to learn more about the people behind the face of Cheval Three Quays. Like most of us, I am fascinated by this unique residence and wanted to learn about the personalities that make up the team.

I spent the morning with the fabulous Louise, Head Housekeeper at Cheval Three Quays. I have to say I was heartened to see how much attention to detail and love my colleagues invest in their roles.

We started the day with a meeting, learning all about manual handling (remember: bend your knees, not your back!) Then we were allocated apartments to clean as well as the ‘job of the day’. It may have been a small job, but it makes all the difference. Today’s task just so happened to be descaling the sink.

I realised just how much energy and effort goes into the upkeep of our residences and it was great to see this first hand! I believe it’s the finer details that really do matter. Walls are ‘touched up’, birthday cards are purchased, spoons are counted and ‘recipes of the month’ are selected. (To keep you warm this February, a yummy vegetable and pearl barley soup – check out the full recipe here

Family is at the heart of every home, and home 365 days a year is what our guests experience; even the kids and pets are beautifully looked after! Not only does Cheval Three Quays propose a ‘Family Fun’ package offering family tickets to the Tower of London, but provides delightful children’s toiletries by, colourful sweets and a cuddly unicorn which is gifted to help make the little ones feel at home.

All in all, Cheval Three Quays is a magnificent place to be. It has beauty on the outside, filled with love and care on the inside. We’re sure your stay will be a most memorable one.

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